Alpha Omega Terms of Use

General warranties: All products appearing in this catalog are warranted by the Manufacturer against defects in material and workmanship to the extent of the Manufacturers written warranty. No other warranties exist and none are implied.

Terms and Conditions of Sale: Alpha Omega, Inc.makes every reasonable attempt to maintain sufficient inventory on all catalog products to ensure prompt delivery, however due to high sales volume, some products may be temporarily out of stock. Alpha Omega, Inc. will make every reasonable effort to process your order in a timely fashion. In no event shall Alpha Omega, Inc. be liable for indirect, special, incidental or consequential damages, including but not limited to loss of use, loss of business or profits, etc. due to delays in shipping. All product prices are subject to change without notice. Alpha Omega, Inc. shall not be liable for errors in typography or photography. Illustrations are for identification and convenience only and actual product may vary due to improvements, modifications or changes by the manufacturer or other unforeseen circumstances at the time of printing this catalog. Pricing, policies and information in this catalog supersede all previous catalogs.

Payment Terms: Alpha Omega, Inc. accepts Visa, MasterCard, American Express, Discover and personal and company checks over the phone. All orders purchased with a personal or company check will be held until such time as all funds have cleared. All prices are in US dollars. Sorry, no C.O.D.s.

Freight: Alpha Omega, Inc. will pay basic freight charges within the contiguous 48 states delivered to a commercial facility on all items marked “Free Freight”. Please ask our equipment specialist for information regarding additional charges, services and rates for: residential delivery, inside delivery, expedited delivery, etc.

Please speak with one of our qualified sales representatives to obtain a freight quote for items not marked as “Free Freight”. CUSTOMERS SHALL BE RESPONSIBLE FOR UNLOADING EQUIPMENT FROM TRUCK. (Note: All changes of shipping address after product is shipped will result in additional charges by Freight Carrier, which shall be paid for by Customer.) Alpha Omega, Inc. shall not be liable for any additional charges that may be incurred as a result of unloading freight from the delivering carrier’s truck. For your protection, all external damage must be noted on the Bill of Lading at the time of delivery in order to properly present a valid claim against the freight carrier. Hidden damage must be claimed in writing within 10 days. Customer must inventory lift components within 10 days of delivery in order to properly file a written missing parts claim. Returns: All returns must be authorized, in writing, prior to shipping or returning items to Alpha Omega, Inc. Please contact our customer service department for instructions and to obtain a return authorization number. All freight charges incurred in this transaction shall be the sole and exclusive responsibility of customer. In no event shall Alpha Omega, Inc. be obligated to accept any return freight without a return authorization number clearly indicated on the shipment.

All charges due to damaged merchandise or missing parts will be deducted from credits owed.

A 20% restocking fee will be charged to Customer on all returned merchandise in addition to freight charges for shipping to Customer and returns to Alpha Omega, Inc.

Limitation of Liability: Alpha Omega, Inc. shall not be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, regardless of Alpha Omega, Inc. being advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory of damages, arising out of or in connection with the use, inability to use, or performance of the information, services, products, parts and materials available from this site. The foregoing limitations shall apply not withstanding any failure of essential purpose of any limited remedy. Some jurisdictions do not permit limitations on the length of an implied warranty or the exclusion or limitation of liability for consequential or incidental damages. Accordingly, some or all of the above limitations may not apply to each customer.

From time to time misprints or typographical errors may appear on our web pages. While Alpha Omega, Inc. makes reasonable efforts to assure our prices and product descriptions are correct and accurate, we are human, and errors may sometimes occur. When they do occur, Alpha Omega, Inc. will correct these mistakes in a reasonable and commercially acceptable time period, after they are brought to our attention.

Alpha Omega, Inc. shall assume no liability for damages due to improper installation, operation, negligence, or defective equipment. By purchasing products from Alpha Omega, Inc. you have agreed to the terms and conditions set forth herein, and further agree to be bound by the Manufacturer’s Warranty for all products sold and delivered hereunder.

Alpha Omega, Inc. reserves the right to decline any order at any time for any reason whatsoever, in its sole and exclusive discretion.